From Ammoland:

Other ammunition retailers complain that the new system isn’t actually working – apart from the time it takes just to enter the required customer information online, there are significant delays in getting the system up and running and in response times. “It took eight hours between a computer tech and me to play with their website to get their website working,” reported one gun store owner. Only a few days after the system went live, another retailer expressed frustration with delays before a sale could proceed, describing his longest wait time for a response (at that point) as 22 hours.